Premier Safari Hunts (Pty) Ltd (Registration No. 2026/229321/07), trading as "Safari Hunts", is a private company registered in the Republic of South Africa, operating the online platform at safarihunts.co.za. We are a marketplace connecting international hunters with verified African outfitters, professional hunters, and safari service providers.
For the purposes of the Protection of Personal Information Act, 2013 (POPIA) and the EU General Data Protection Regulation (GDPR), Premier Safari Hunts (Pty) Ltd is the responsible party / data controller.
Our designated Information Officer is [Name TBC], contactable at [email protected].
This Privacy Policy applies to all users of safarihunts.co.za, including but not limited to:
This policy covers personal information collected through the website, mobile browser access, email communications, WhatsApp messaging, and any API integrations provided by Safari Hunts.
| Category | Data Collected |
|---|---|
| Account data | Full name, email address, password (stored as a cryptographic hash, never in plain text), phone/WhatsApp number (E.164 format), country of residence, preferred language |
| Booking data | Arrival and departure dates, party size, selected species, farm selections, booking reference numbers, booking status history |
| Financial data | Payment gateway references and transaction identifiers only. We do not store credit card numbers, bank account details, or CVV codes. All card processing is handled by Ozow (ZAR EFT) and Peach Payments (international cards), both PCI DSS compliant. |
| Farm / outfitter data | Business name, physical location (country, province, GPS coordinates), species lists, pricing, acreage, verification documents (e.g. PHASA, ZPGA, NAPHA, ANAC certificates), gallery images |
| Usage data | IP address, browser type and version, pages visited, referral URLs, session duration, device type |
| Communications | Messages sent through the Safari Hunts messaging system, support emails, WhatsApp message delivery records (content handled by 360Dialog/Meta) |
| Photos | Hunt photos voluntarily uploaded by users, including metadata. Photos may be watermarked with sponsor branding where consent is provided. |
We process your personal information in accordance with POPIA Section 11 and GDPR Article 6. The lawful bases we rely on are:
| Lawful Basis | Processing Activities |
|---|---|
| Contractual necessity | Processing bookings, facilitating payments between hunters and outfitters, communicating booking details to relevant parties, generating booking documents and certificates |
| Legitimate interests | Fraud prevention and detection, platform security monitoring, anonymised analytics to improve services, maintaining booking integrity, dispute resolution |
| Legal obligation | Tax record retention (SARS requirements), anti-money laundering (AML) compliance, responding to lawful requests from regulatory authorities, CITES documentation obligations |
| Consent | Marketing communications and promotional emails, non-essential cookies and analytics tracking, photo watermarking with sponsor branding, leaderboard and public trophy room participation |
Where consent is the basis, you may withdraw it at any time by contacting us at [email protected] or adjusting your account settings. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
We use your personal information for the following purposes:
We share personal information with the following categories of third parties, strictly as necessary for the purposes described:
| Third Party | Data Shared | Purpose |
|---|---|---|
| Outfitters / farms | Hunter name, contact details, booking details | Service delivery and hunt coordination |
| Ozow | Transaction amounts, booking reference | ZAR EFT payment processing |
| Peach Payments | Transaction amounts, booking reference | International card payment processing (PCI DSS compliant) |
| Amazon SES | Email address, name, notification content | Transactional and marketing email delivery |
| 360Dialog (Meta) | WhatsApp number, notification content | WhatsApp messaging and booking alerts |
| Shipsgo | Airway bill numbers only | Freight tracking for trophy shipments |
| Silicon Sky | All platform data (encrypted) | Cloud infrastructure, storage, and hosting (South African data centre) |
We do not sell, rent, or trade your personal information to any third party. Ever.
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity, subject to equivalent privacy protections.
Our primary data storage is hosted in a South African data centre (Silicon Sky), ensuring compliance with POPIA requirements for data processed within the Republic.
In certain circumstances, personal information may be processed outside South Africa:
In accordance with POPIA Section 72, we ensure that any cross-border transfer of personal information is subject to data processing agreements that provide adequate protection equivalent to POPIA standards.
For users in the European Union: transfers of personal data outside the EEA comply with GDPR Chapter V requirements, including the use of Standard Contractual Clauses (SCCs) or adequacy decisions where applicable.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account data | Duration of active account + 3 years after deletion | Contractual record-keeping and dispute resolution |
| Booking records | 7 years | South African tax and audit requirements (Income Tax Act) |
| Financial records | 7 years | SARS requirements and AML compliance |
| Communications | 2 years | Support and dispute resolution |
| Usage / analytics data | 12 months (anonymised thereafter) | Platform improvement and performance monitoring |
| Hunt photos | Until user requests deletion | User-controlled content |
Once the retention period expires, personal information is securely deleted or irreversibly anonymised.
Under POPIA and GDPR, you have the following rights in relation to your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, as required by POPIA, or within one month under GDPR.
We may request verification of your identity before fulfilling certain requests to protect your personal information from unauthorised access.
We are committed to protecting your personal information through appropriate technical and organisational measures, including:
No method of electronic transmission or storage is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security. If you become aware of any security vulnerability, please report it to [email protected] immediately.
We use cookies and similar technologies to operate and improve our platform:
You can manage your cookie preferences through our cookie consent banner or your browser settings. For full details, please see our Cookie Policy at /cookies.html.
Safari Hunts is not directed at persons under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
If you are under 18, do not create an account or submit any personal information through the platform. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
If you believe a child under 18 has provided us with personal information, please contact us at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Where changes are material, we will notify you by email (using the address associated with your account) and/or by displaying a prominent notice on the platform at least 14 days before the changes take effect.
Your continued use of Safari Hunts after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use and request account deletion.
For any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Responsible party: Premier Safari Hunts (Pty) Ltd — Reg No. 2026/229321/07
Information Officer: [Name TBC]
Email: [email protected]
Physical address: [Registered address TBC], South Africa
Security concerns: [email protected]
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority:
South Africa: The Information Regulator — inforeg.org.za
European Union: [EU Representative TBC] — Contact your local data protection authority